| Type | |
|---|---|
| Bug | A defect in the system. Not working as designed. |
| Mod | A requested modification to the system. |
| Risk | A security risk. |
| Status | |
| Open | Accepted and being worked on. |
| Accepted | Accepted and scheduled for development. |
| Rejected | Not accepted as a bug or seen as a needed modification. |
| Closed | Work completed. |
| Impact | |
| Low | Either minimal impact or the possibility of minimal impact to users. |
| Moderate | Notable impact to users. Does not involve potential for data loss, system inoperability, major usability impairment, or a security risk. |
| High | Presents a potential for data loss, system inoperability, major usability impairment, or a security risk. |
| Critical | An active situation significantly impairing the use of the system. |