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Process Analysis |
Constucted an enterprise-wide process model defining the major operational and support cross-functional processes for a major food service retailer. Using this model and a thorough assessment methodology, identified those cross-fuctional process that should be re-designed (reengineered, transformed). > contact us | |
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Process Design |
Developed and implemented a revolutionary approach to franchise support for a major franchisor. "... provides a level of support to franchisees that is unique and rarely seen ...", Chris Turner, Goldman Sachs, Information Week, September 7, 1998. > contact us Defined the merchandising process (as a part of a larger engagement) used for a major retailer's expansion into Mexico. > contact us | |
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Merchandise Management |
Defined a product profiling strategy for the apparel division of a national retailer. The approach enables flexible data mining of merchandise performance information while preserving a consistent framework for merchandise reporting. > contact us Assessed approaches for clearance markdowns for an international retailer. > contact us | |
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Service Strategy |
Lead the development of a retail consulting practice for a major service provider. > contact us | |
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